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What do improv comedians practice to keep the audience engaged and have a successful performance? When faced with an interruption or sidetracking influence use it to reframe, apply your wit and wisdom or engage in new dialogue but don’t make the individual “bad or wrong”. Leading a diverse team requires good improv skills to insure you are clear on what can get in the way of buy in and implementation of new plans. What do the leaders in your organization do when someone “doesn’t get it?”

If you want to understand the “real dynamics” in your organization ask yourself “what happens in a crisis”?